Position Summary
The Wealth Quality Control & Operational Risk Associate supports the quality assurance process across client onboarding, transaction monitoring and operational compliance This role supports adherence to regulatory standards, internal policies, and service excellence. This role is part of the first line of defense in risk mitigation.Duties & Responsibilities
- Quality Control Execution:
- Conduct quality assurance checks for new accounts ensuring data accuracy, mitigation of compliance issues, and verifying proper account documentation information.
- Conduct quality assurance reviews for transactions and other activities as outlined in the quality assurance program.
- Identify errors or gaps and work with leadership to identify corrective action.
- Audit and Exam Support:
- Support audit and exam requests, including SOC exam efforts.
- Demonstrate working knowledge of existing laws and regulations by incorporating adequate controls within processing activities, resulting in minimal audit and examination exceptions.
- Collaboration and Communication:
- Maintain strong working relationships within the Wealth Management line of business. Take appropriate action to create positive outcomes that support growth, efficient processing, and positive customer service experiences.
Education & Experience
- Knowledge of:
- Trust policies and procedures
- Compliance related tasks
- Legal documents
- Ability to:
- Multi-task and work independently
- Make independent decision for which there are not always precedents.
- Establish and maintain collaborative partnerships.
- Maintain confidentiality
- Education and Training:
- Bachelor’s degree focus in Finance, Business Administration or relate area or 6 years Wealth Management experience.
- Requires 2 or more years of related Service Support, Operations or Trust Administration experience.
- Certified Wealth Management Specialist or Certified Trust and Fiduciary Advisor (CTFA) or Certified Trust Operations Professional (CTOP) preferred.
Compensation and Benefits
Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.
(Base Pay Range: $23 - $29/ hour)
Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being—now and in the years to come—are important to us. Busey’s Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.
Equal Opportunity
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey’s commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey’s Equal Opportunity Employment.
Unsolicited Resumes
Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.
