Position Summary

The Specialty Services Controls & Testing Specialist conducts regular quality control (QC) reviews of deposit account opening activities, servicing transactions and related processes to ensure they align with internal policies, regulatory requirements and industry standards. This role provides specialized controls and testing support for commercial deposit accounts across all business lines, as well as consumer deposit accounts opened for Private Client.

By performing independent reviews and documenting findings, the Specialty Services Controls & Testing Specialist helps mitigate risk, ensure compliance and promote consistent execution of deposit-related processes across specialty and commercial segments.

Duties & Responsibilities

• Conduct QC regular reviews of all commercial deposit and consumer deposit for Private Client account openings to ensure accuracy, completeness and adherence to ensure they align with internal policies and regulatory standards.
• Review servicing transactions and related processes tied to specialty and commercial deposit accounts.

• Maintain detailed review trails and supporting documentation to track QC activities, findings, and remediation efforts for internal and external audits.

• Maintain accurate records of audit findings, compliance reviews and any incidents related to fraud or policy violations.
• Identify trends, recurring issues, and potential risks, and escalate concerns in accordance with established procedures.

• Adhere to all policies, procedures, and confidentiality requirements while handling sensitive customer and account information.

Education & Experience

Knowledge of:

• Deposit account opening and servicing processes
• Consumer and Commercial deposit products
• Bank policies, procedures and documentation standards

Ability to:

• Work independently and exercise sound judgment
• Perform detailed reviews with a high level of accuracy and consistency
• Identify gaps, trends, and potential compliance or control risks
• Document findings clearly for review and audit purposes

Education and Training:

• Minimum of two years of banking experience required (commercial deposit or specialty banking experience preferred).
• Associate degree or higher preferred.
• Requires advanced knowledge of Microsoft Office.

Benefits and Compensation

Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.

(Base Pay Range: $22.50-$28.00/hour)

Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being—now and in the years to come—are important to us. Busey’s Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.

Equal Opportunity

Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey’s commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey’s Equal Opportunity Employment.

Unsolicited Resumes

Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies (“Agency”), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings (“Agreement”). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.