Position Summary
The Commercial Loan Transaction Specialist is responsible for customer inquiries, associate inquiries, loan disbursements, and general correction activities for all Commercial lines of business across the Busey footprint.Duties & Responsibilities
- Respond to customer inquiries both by phone and email.
- Process internal requests/inquiries via nCino Cases.
- Process loan payments, ACHs, and Wire transfers, and NSF/returned payments for various departments under multiple deadlines and constraints.
- Update/maintain Borrower information.
- Maintain positive relationships with multiple lenders and support staff.
- Process returned mail and any subsequent address changes.
- Set up and maintenance of automatic payments.
- Respond to internal emails.
- Review exception reports and update loan records accordingly.
- Assist other areas and special projects as needed.
- Monitor workflows and phone queues.
- Training of new hires and continual training of current staff.
Education & Experience
- Knowledge of:
- Strong oral and written communication skills
- Basic accounting principles
- Strong analytical skills
- Microsoft Office
- Ability to:
- Multi-task and work independently
- Perform duties under frequent time constraints
- Solve problems independently while applying logic and discretion
- Education and Training:
- Requires High School diploma; higher education preferred
- Experience with lending or commercial real estate preferred
Compensation and Benefits
Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.
(Base Pay Range: $26 - $29/ hour)
Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being—now and in the years to come—are important to us. Busey’s Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.
Equal Opportunity
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey’s commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey’s Equal Opportunity Employment.
Unsolicited Resumes
Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.
